Terms & Conditions

These Terms govern Your use of Grenade HUB websites, services, and applications (collectively, the “Service”) available from https://portal.grenadehub.com/ These Terms apply to all visitors, users and others who access or use the Service. Please read them carefully before using the Service.

The service is subject to author's property and moral rights. By accessing or using the Service you confirm that you have read these terms of the Service, understood his contents and agree to be bound by his stipulations, so please read them carefully. If you not intend to be bound by the stipulations herein, you should abstain from the use of the Service. This terms constitutes a full and complete agreement concluded by and between you and the Service and supersedes any previous offers, statements and agreements which may have been concluded with the Service in connection with the used the Service.

If you are using the Service on behalf of an organization or entity (“Organization”), then you are agreeing to these Terms on behalf of that Organization, and you represent and warrant that you have the authority to bind the Organization to these Terms. In that case, “you” and “your” refers to you and that Organization.


The Service provides services electronically only for legal persons or other organizations having legal capacity. Services provided by the Service are indicated in the price list at the https://portal.grenadehub.com/docs/the_pricelist.pdf

The Service Provider of the services is Grenade HUB sp. z o.o. (limited liability company) having its registered office in Wroclaw at Fabryczna 16 Street, entered into the register of businesses held by the District Court for Wroclaw – Fabryczna in Wroclaw, 6th Commercial Division of the National Court Register under number KRS 0000640027, NIP (tax identification number) : 8992799334, REGON (National Official Register of Business Entities): 365540848.

The Service may continue to change over time as we refine and add more features. We reserve the right, at any time, to modify, suspend, or discontinue the Service (in whole or in part) with or without prior notice to you. We may also remove any content (including your Content) from the Service at our discretion. We may also impose limitations on bandwidth usage for the Service (in case of security incidents or if we reasonably suspect abuse of the Service) as we, in our sole discretion, determine to be appropriate. You agree that the Service will not be liable to you or to any third party for any modification, suspension, or discontinuation of the Service or any part thereof.

You acknowledge and agree that the service may allow for communication with websites, services, and applications operated or provided by third parties (“Third Party Services”).

The Service is not responsible for the operation of any Third Party Services, nor the availability or operation of the Service to the extent such availability and operation is dependent upon Third Party Services. You are solely responsible for procuring any and all rights necessary to access Third Party Services and for complying with any applicable terms or conditions thereof. The Service does not make any representations or warranties with respect to Third Party Services. Any exchange of data or other interaction between you and Third Party Services is solely between you and that third party, and is governed by such third party’s terms and conditions. You make use of the Third Party Service at your own Risk.


Using the Services is subject to payment (the “Fees”). You are obligated to pay all applicable fees associated with your use of the Service in accordance with the terms set forth on the applicable Pricelist ("Pricelist). Fees are based on this Pricelist, which may be updated from time to time. Any changes to the Pricelist will not become applicable to the Account until the following Billing Cycle, and never earlier than seven days after the change.

The services are provided on a monthly subscription basis, beginning on the payment of the initial Subscription Fee. Each monthly period thereafter is a “Billing Period.” The total charge for your Account for each Billing Period is the “Subscription Fee” set forth in the Pricelist for the specific options you choose (the “Subscription Plan”).

After paying the Subscription Fee for the chosen Subscription Plan, you will be granted access to the Services to the extent of your choosing. The Service will provide you a proper invoice for the services for each Billing Period.

Fees can be paid via bank transfer, credit card or an online payment system. Payments on-line using credit cards is provided by the braintreepayments.com service, which is owned by PayPal, Inc. with a seat at 2211 North First Street San Jose, California 95131.

You are responsible for all applicable taxes, however designated, incurred in connection with your use of the Service, including but not limited to national, state or local provisions of the law, excise, VAT, and use taxes and any taxes or amounts with the exclusion of the income tax on net profits of the Service.

If you do not pay any Subscription Fee prior to the beginning of a Billing Period, the Service reserves the right to lock the Account, including, without limitation. Should you pay the Subscription Fee within 14 days after the locking of the Account, your access to the account will be restored. If you fail to pay the Subscription Fee within that 14 day period, the Service reserves the right to deactivate the Account.


In using the Service, you provide us with information, files, folders and personal data of your employees, coworkers that you submit to the Service (“Content”). You are solely responsible for your Content. You assume all risks associated with use of your User Content, including any reliance on its accuracy, completeness or usefulness by others, or any disclosure of your User Content that personally identifies you or any third party.

You retain full ownership of your Content, but you hereby grant us a worldwide, non-exclusive, irrevocable, transferable, perpetual, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, edit, translate, make derivatives, display and distribute any and all Content in connection with providing the Service to you and other users in accordance with your settings on the Service.

This license also includes the right to modify or adapt your Content in order to transmit, display or distribute it over computer networks and in various media and/or make changes to your Content to conform and adapt that Content to any requirements or limitations of any networks, devices, services or media. You also extend these rights to the Third Party Services with whom we work to provide the Service.

All Content in or on the Service, whether publicly posted or privately transmitted by users, is the sole responsibility of the person who originated such Content. We do not represent or guarantee the completeness, truthfulness, accuracy, or reliability of any Content or communications posted via the Service or endorses any opinions expressed via the Service.

If you use or rely on any Content or materials posted via the Service it is at your own risk. Under no circumstances will the Service be liable in any way for any Content, or any loss or damage of any kind incurred as a result of the use of any Content in the Service.


We care about the privacy of our users. We collect, use and share personally identifiable information and non-personally identifiable information. To be clear, aside from the exceptions we identify in the Privacy Policy, no matter how the Service changes, we won’t share your Content with others unless: (a) you have given us permission to do so; (b) we are required to by law or by valid legal process; (c) we need to do so in order to provide you the Service; or (d) one of the other exceptions described in the Terms or Privacy Policy applies. By using the Service, you agree to the collection of such information, and to have your personal data collected, used, transferred to and processed by us and by third parties on our behalf.

Service Provider – Grenade HUB sp. z o.o. (limited liability company) having its registered office in Wroclaw at Fabryczna 16 Street is the Administrator of personal data within the meaning of national provisions on the protection of personal data and the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data; repeal of Directive 95/46 / EC (GDPR) in the field:
a) Data indicated by the User in the registration form including name, surnames of Users' representatives, correspondence address of Users, e-mail address of Users, telephone number, IP address of the Terminal Device, names and surnames of Users employees and coworkers, their correspondence addresses, their e-mail addresses, information about education, professional experience.
b) Users' data that agreed to receive commercial information.

The scope of required data proccesing by the Service are collected and processed data in order to provide secure access to the Service to all its Users.You have right to monitor the processing of personal data pertaining to them, and to request that the data should be supplemented, updated, corrected or removed.

The Service within the meaning of the Act of 10 May 2018 on the protection of personal data and provisions of the Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such Data and the repeal of Directive 95/46 / EC (GDPR) is the entity processing personal data entrusted by Users ("Processor") in the scope of data of Derivative Users, personal data indicated by Users in correspondence exchange or tools available in https://grenadehub.com and annotations made by Users. The user remains the Administrator of this personal data.

You and the Procesor together with the acceptance of the Terms, enter into a contract for entrusting the processing of personal data, pursuant to which the Procesor accepts personal data entrusted by the User for processing.

The Processor commits to:

  1. data processing only for the documented command of the Administrator - User, andensure that persons authorized to process personal data commit themselves to confidentiality or are subject to an appropriate statutory obligation of secrecy,
  2. taking data security measures required by the GDPR and helping the administrator meet these obligations,
  3. compliance with the terms of using the services of another processor - so-called the provision of data processing is acceptable to the entities providing services supporting the provision of services by the Processor, to which the User consents as the data administrator,
  4. to help the User meet his obligation to respond to requests of the data subject in the exercise of his rights set out in the GDPR,
  5. delete the data or return the data to the User as a data administrator after processing, in accordance with his decision,
  6. provides the User with all information regarding the personal data entrusted, necessary to demonstrate the fulfillment of his duties and to enable him or the auditor authorized by him to carry out audits.

The Service stores personal data in connection with the use of the Service, for the time necessary to perform the Agreements with the Service Provider and for the time when it is possible to pursue claims in connection with transactions concluded on the Service. In addition, data may be stored for the purpose of preventing abuse and fraud, for statistical and archiving purposes for a period of 3 years from the date of the event causing the need to terminate processing.

At the same time, for the sake of accountability, we will store data for the period in which the Service Provider is obliged to maintain data or documents containing them to document the fulfillment of legal requirements, including the possibility to control their fulfillment by public authorities.

The Service declares that personal data are can be transferred to third countries (ie outside the European Economic Area).

Personal data will be processed in an automated manner (including in the form of profiling), however, it will not cause any legal effects to the User or in a similar way significantly affect your situation, without human participation. The purpose of profiling is to gather information about the activity within the Service and User preferences.


Subject to these Terms, The Service gives you a personal, worldwide, royalty-free, non-assignable, non-sub licensable and non-exclusive license to use the Service. We reserve all rights in the Service (including all intellectual property rights) not expressly granted in these Terms. We can terminate this license at any time for any reason or for no reason.


You agree that you are responsible for your use of the Service, for any Content you provide, and for any consequences thereof, including the use of your Content by other users and third parties. You understand that if you do not have the right to submit Content to the Service, doing so may subject you to liability. The Service will not be responsible or liable for any use of your Content by the Service in accordance with these Terms. You represent and warrant that you have all the rights, power and authority necessary to grant the rights granted herein to any Content that you submit, including all necessary rights to upload your Content for use in accordance with these Terms.

You agree not to post Content that: (i) you do not have consent your employees and coworkers to the processing and entrusting of personal data to the processing (ii) may create a risk of harm, loss, physical or mental injury, emotional distress, death, disability, disfigurement, or physical or mental illness to you, to any other person, or to any animal; (iii) may create a risk of any other loss or damage to any person or property; (iv) seeks to harm or exploit children by exposing them to inappropriate content, asking for personally identifiable details or otherwise; (v) contains any information or content that we deem to be unlawful, harmful, abusive, racially or ethnically offensive, defamatory, infringing, invasive of personal privacy or publicity rights, harassing, humiliating to other people (publicly or otherwise), libelous, threatening, profane, or otherwise objectionable; (vi) contains any information or content that you do not have a right to make available under any law or under contractual or fiduciary relationships; or (vii) contains any information or content that you know is not correct and current.

You agree that any Content that you post does not and will not violate rights of any kind, including, without limitation, any intellectual property rights or rights of privacy. We reserve the right, but are not obligated, to reject and/or remove any Content that we believe, in our sole discretion, violates these provisions.

We reserve the right at all times, but are not obligated, to remove or refuse to distribute any Content on the Service including your Content. We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce the Terms, including investigation of potential violations, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect the rights, property or safety of the Service, its users and the public.

You are solely responsible for your conduct, the content of your files and folders, and your communications with others while using the Service. For example, it’s your responsibility to ensure that you have the rights or permission needed to comply with these Terms. We may choose to review content for compliance with our community guidelines, but you acknowledge that the Service has no obligation to monitor any information on the Service. We are not responsible for the accuracy, completeness, appropriateness, or legality of files, user posts, or any other information you may be able to access using the Service.


You must provide us accurate information when you create your account in the Service. Your account gives you access to the Service. When you connect to the Service through a Third Party Service, you thereby give us permission to access and use your information from that Third Party Service (on such terms as are permitted by that service), and to store your log-in credentials for that service. You may never use another user’s account without permission.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with the Service or a Third Party Service. We encourage you to use “strong” passwords that use a combination of upper and lower case letters, numbers and symbols with your account. You agree not to disclose your password to any third party. The Service cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements. You must notify the Service immediately upon becoming aware of any breach of security or unauthorized use of your account.


You give us permission to access your computer, or other telecommunications or information systems (“Systems”) in order to provide the Service. This permission is limited to those Systems, time periods, and personnel as are reasonably needed to provide the Service. Access is subject to business control and information protection policies, standards, and guidelines as you may provide to us. We warrant that we have adequate security measures in place to comply with the above obligations and to ensure that access granted hereunder will not impair the integrity and availability of your Systems.

We shall implement and maintain reasonable administrative, physical and technical safeguards that are designed to prevent any unauthorized use, access, processing, destruction, loss, alteration, or disclosure of any of your data (including any applicant or employee data furnished by you as may be held or accessed by us). And we shall notify you as soon as reasonably possible following discovery of any suspected breach or compromise of the security, confidentiality, or integrity of your data.


You agree that all any commercial, legal, know-how, technical, financial or organizational information which you obtain from us is our confidential property (“Confidential Information”). You will hold in confidence and not use or disclose any Confidential Information for any purposes other than use the Service.

You shall immediately notify the Service of any case of disclosure of Confidential Information You shall immediately notify the Service of any case of disclosure of Confidential Information. The terms of any agreement between you and the Service shall be also deemed Confidential Information.


The property rights pertaining to the Software and trademarks. The Service keeps all the author's property and moral rights as well as intellectual property rights to the Service (excluding Content provided by users), and made available to the User in accordance with the provisions herein. The Software is protected by the laws of the European Union and provisions of international conventions. The User is responsible for observance of the provisions herein in the scope of the use of the Software, without limitations, up to the value of damage incurred by Service.

Service shall bear no responsibility for damage of any kind, resulting from the use or inability to use the Service. Any rights which were not granted expressly to You, pursuant to the provisions of this terms, shall be reserved for the Service.

Nothing in the Terms gives you a right to use the Service Provider name or any of the Service Provider trademarks, logos, domain names, and other distinctive brand features. Any feedback, comments, or suggestions you may provide regarding the Service is entirely voluntary and you acknowledge and irrevocably agree that we will be free to use such feedback, comments or suggestions as we see fit and without any obligation to you.


The Service is trusted by its users, and we trust you to use our service responsibly. Using the Service, you declare that you meet the requirements of the RODO and undertake to comply with them. You must not, and must not attempt to do the following things: use the Service for any unlawful purposes or for promotion of illegal activities; post any content and information with a broader scope than required by the Service including name and surname other people, post any Content on the Service in violation of any applicable law, including intellectual property laws and right of privacy or publicity laws, or any contractual obligation; impersonate others through the Service or otherwise misrepresent your affiliation with a person or entity in a manner that does or is intended to mislead, confuse, or deceive others; publish or post other people’s private or personally identifiable information, such as name and surname other people, credit card numbers, street address or Social Security/National Identity numbers, without their express authorization and permission; send spam; publish or link to malicious content intended to damage or disrupt another user’s browser or computer or to compromise a user’s privacy; access, tamper with, or use non-public areas of the Service, the Services computer systems, or the technical delivery systems of the Service’s providers; probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measures; access or search the Service by any means other than our publicly supported interfaces (for example, “scraping”); forge any TCP/IP packet header or any part of the header information in any email or posting, or in any way use the Service to send altered, deceptive or false source-identifying information; interfere with, or disrupt, the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, mail-bombing the Service, or by scripting the creation of Content in such a manner as to interfere with or create an undue burden on the Service. International users agree to comply with all local laws regarding online conduct and acceptable content.

We may investigate and/or suspend your account if you violate any of the above rules. Furthermore, we reserve the right to immediately terminate your account without further notice in the event that, in our sole and absolute judgment, you violate these Terms, or abuse the Service.


The Service respects others’ intellectual property and asks that you do too. We will respond to notices of alleged copyright infringement if they comply with the law and are properly provided to us. Such notices should be reported to privacy@grenadehub.com and undergo our DMCA Process. We reserve the right to delete or disable content alleged to be infringing and to terminate repeat infringers.


The Service may allow for communication of the User with websites, advertisers, services, special offers, or other events or activities and Internet services of third parties ("Links"). The Links are beyond control of the Service and the Service shall bear no responsibility for the contents of any Links, including but not limited to links included in them and alterations or updates introduced thereto. The Service makes the functionality of the Links available only for the purpose of communication facilitating, and placing of any Link shall not be construed as support of the Service for this Link or proof of any connections of the Service with its operators.

You expressly relieve the Service from any and all liability arising from your use of any third-party website, service, or content and agree that your dealings with any third-party website, service, or content is only between you and such third parties. You agree that we are not responsible for any loss or damage of any sort in your dealings with such third parties. Many of these third party services expressly disclaim all warranties, support or other liabilities or obligations to you in respect of their software or service. You should read the applicable Terms of Service and Privacy Policy of any third party link or service before using it.


The Service reserves the right, at any time, to modify, suspend, or discontinue the Service (in whole or in part) with or without previous notice to you. You agree that the Service will not be liable to you or to any third party for any modification, suspension, or discontinuation of the Service or any part thereof. You acknowledge and agree that the Service will have no obligation to provide you with any support or maintenance in connection with the Service.


To the fullest extent allowed by applicable law, you agree to indemnify and hold the Service, its affiliates, officers, agents, employees, suppliers, licensors and partners harmless from and against any and all claims, liabilities, damages (actual and consequential), losses and expenses (including attorneys’ fees) arising from or in any way related to any third party claims relating to (a) your use of the Service (including any actions taken by a third party using your account), and (b) your violation of these Terms. In the event of such a claim, suit, or action (“Claim”), we will attempt to provide notice of the Claim to the contact information we have for your account (provided that failure to deliver such notice shall not eliminate or reduce your indemnification obligations hereunder).


Though we want to provide a great service, there are certain things about the Service we can’t promise. The service and software are provided “as is”, and to the fullest extent permitted by law. The Service and software excludes granting of guarantees, both express and implied, including granting of any warranties for physical and legal defects of the software in an unlimited manner.

Without prejudice to the provisions hereinabove, The Service make an express reservation that it does not guarantee compatibility of the Service and software with the expectations of the user or that its use will be made in an uninterrupted or error-free manner. Responsibility for selection of the Service and software in a manner fulfilling their expectations and for results of its use shall be borne by the user. You shall also bear all the risks connected with the quality and functioning of the Service and software.

Under no circumstances shall the Service be held responsible for any damage or lost profits, indirect accidental, consequential, extraordinary, exemplary or penal, with regards to the user or any third person connected with them, even if such company or partnership was not informed of the possibility of occurrence of such damage.


To the fullest extent permitted by law, in no event will the Service, its affiliates, officers, employees, agents, suppliers or licensors be liable for (a) any indirect, special, incidental, punitive, exemplary or consequential (including loss of use, data, business, or profits) damages, regardless of legal theory, whether or not the Service has been warned of the possibility of such damages, and even if a remedy fails of its essential purpose; (b) aggregate liability for all claims relating to the service more than the greater of $500or the amounts paid by you to the Service for the past three months of the service in question.

The Service is controlled and operated from its facilities in Poland. We make no representations that the Service is appropriate or available for use in other locations. Those who access or use the Service from other jurisdictions do so at their own volition and are entirely responsible for compliance with all applicable Polish and local laws and regulations, including but not limited to export and import regulations. You may not use the Service if you are a resident of a country embargoed by Poland, or are a foreign person or entity blocked or denied by Polish government. Unless otherwise explicitly stated, all materials found on the Service are solely directed to individuals, companies, or other entities located in Poland.


We may provide notifications, whether these are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice, or through posting of such notice on our website, as determined by us in our sole discretion.

We may provide notifications, whether these are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice, or through posting of such notice on our website, as determined by us in our sole discretion.


All sections of these Terms which by their nature should survive termination of any agreement between you and the Service, will survive termination, including, without limitation, restrictions, accrued rights to payment, confidentiality obligations, intellectual property rights, warranty disclaimers, and limitations of liability.

This Terms is subject to and shall be construed in accordance with the provisions of the law of the European Union, without regard to the provisions on conflict of laws. Any claims or disputes resulting from this terms shall be examined by the courts competent for the registered office of the Service. Within the maximum, legally admissible scope the User agrees for jurisdiction and competence of these courts and abandons any objections to be made with regards to jurisdiction and competence of those courts.

Non-assertion of rights resulting from this Terms by any of the Parties, or non-action in case of violation of the provisions herein shall not be construed as waiver of further assertion of rights or taking of actions against the other party by such party in case of future violations.

These Terms and any rights and licenses granted hereunder, may not be transferred or assigned by you without our written permission, but may be assigned by us without restriction. Any attempted transfer or assignment by you will be null and void.

No supplement, modification, or amendment of these Terms shall be binding unless executed in writing by a duly authorized representative of each party.

Grenade HUB 2018